SCAG Power Equipment Reviews | scag.com @ PissedConsumer

Anonymous

Guest-5659516

Imperial, Missouri

Handle bars bent with only 50 hours this is my second mower that did this

Feb 27, 2024

SCAG Power Equipment - Handle bars bent with only 50 hours this is my second mower that... - Image 2

My handlebars bet at 50 hours, I was not hard on the mower. The handlebars are hollow, supporting a 300 pound mower scag needs to get their crap together with the 30 inch mower. I want them to cover the handlebars being bent. Due to them having a poor design of the handlebars, I now have to spend over $300 because they will not cover it

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User's recommendation: Don’t buy scag

Dawn M Lno

Chain on Southland Walk Behind Mower

Dec 10, 2023

5.0

Im not pissed at all lol Im just not sure what the chain connects to. Please make that information clear in the directions but I will review them again.

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Pros:

Sturdy and strong

Cons:

None so far

Preferred solution: Information on assembly

1 comment

Guest-2500437

Mar 14, 2024

The chain is a ground wire.

Helpful

Anonymous

Guest-5158835

Puxico, Missouri

Multiple trips for repair

Sep 28, 2023

2.6

Fuel filter replaced. Starter replaced. Now drive belt broke. Ridiculous for a mower less than 2 years old and serviced regularly.

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Khaled S Loc

Gold Coast, Queensland

Customer service

Aug 01, 2023

2.6

One year lawn mower with 102 hours. Engine blows up briggs and stratton has 3 years or 500 hours warranty and briggs and stratton DO NOT WANT TO STAND BEHIND THEIR PRODUCTS

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Loss:

$7000

Pros:

Scag

Cons:

Having briggs and stratton engine

Preferred solution: Make wrights

User's recommendation: Sad

Wayne L Mah

Belts

May 27, 2023

3.0

Bought a v-ride 3 yrs ago. Deck belt broke only 2 weeks after purchase. Scag dealer made it góod and has been fine since. Bought a sfc30 2 weeks ago,,has less than an hour of use and the belt is already slipping. Like everything else these days , Scags quality control has obviously gone to ***

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Pros:

Heavy duty made

Cons:

Quality control blows

Preferred solution: Full refund

John H Fzh

Exhausted from always repairing Scag Cheetah

May 14, 2023

1.9

I had a Turf Tiger for 15 years and it was awesome. So I bought a Cheetah in 2016 and it's been a huge of trash from day 1. The belts fall off every hour. The Kawasaki motor needed a carb rebuilt after 100 hours and then only ran well for 30 more hours. I'm at 220 hours and think this shitbox is end of life. Don't buy Scag!

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Loss:

$12000

Pros:

Orange is a great color

Cons:

Reliability
Engineering
Design

User's recommendation: Buy any other brand

Jacob A Zww

Don’t buy this mower

May 18, 2023

Per cost, this mower is by far the biggest disappointment mower I have ever owned. It Boggs down with even the slightest resistance from residual dew in your grass (Im talking about an 80 degree day mowing at noon), even when you are just cutting 1 off the grass. The weight makes you feel like youre wrestling a sumo wrestler around contoured turns. I have no idea why Scag underpowered the engine. Im extremely unsatisfied. Scag customer service had nothing helpful to say.

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Loss:

$2000

Pros:

Great mowers
But few options for commercial-residential options

Cons:

Do not buy the 30fc mower

Preferred solution: Quit selling this mower!

User's recommendation: Don’t buy a Scag walk behind

Anonymous

Guest-4592048

Kalamazoo, Michigan

Product questions

May 15, 2023

4.4

Let me start this out by stating that I have no issues with skag. I'm very satisfied with my mower and it does exactly what I expect of it. I had a question about the blade bearing. It was answered and explain to me. As it turns out the problem was that the blades were too old. After changing the blades the more cuts my lawn exactly as I expected to.

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Lotta Pcg

Saint Louis, Missouri

Mower issues

Mar 29, 2023

1.0

The receptionist answers the phone transfers you to people you cannot do anything but leave a message everybodys out of the office

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Rob L Gya |

Mayville, Wisconsin

Problem w scag patriot 52 zero turn

Dec 21, 2022

Bought a new scag patriot full retail price, problem early on in warranty with intermittent starting issues. dealer in knightdale NC Knightdale tractor & supply said it was the PTO switch and scag had a recall and upgrade. put it on and kept having issues, warranty expires and called several times. Finally took it in and they said scag has issues with starter and it needed to be shimmed with a spacer to hit the fly wheel right. They charged me a $100 for there issue to shim a spacer but yet before blamed it on PTO switch. I call bs on this and shouldn't have had to pay for this. I doubt this will even fix the problem long term. The main guy up front was rude and didn't even speak, He goes out and grabs the tech I was talking to at the end, says he got to come inside and shuts office door on me. Terrible service and full of crap about fixing, a spacer to get fly wheel to hit to properly start? on an 8,000 mower with under 200 hours? Ive called scag, they said never heard of spacer needed to fix starting. Gave me number for local region that over sees this dealer, left messages, no calls back. Still trying to get resolution

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Loss:

$100

Cons:

Scag hasnt stepped in to fix issues

Preferred solution: Full refund

User's recommendation: stay away from knightdale tractor & supply co in knightdale NC. Id say not buy scag either if they cant even help you with a situation like this

Seth L Zsh

Seth L Zsh |

V-ride2

Oct 31, 2022

2.3

SCAG Power Equipment - V-ride2 - Image 2

My mower has been in the shop 5 separate times 3 for the same issue. Mower drives like a Cadillac when it works. Everyone loves to bag on the staris but mine has 4x the hours of my vride 2 and has given me none of the issues. Was going to buy a scab debris loader for this fall but with my current luck on scag customer service I think Im gonna test the waters with a billy goat

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Loss:

$8000

Pros:

Smooth driving

Cons:

Cheap parts
Terrible customer service

Preferred solution: Full refund

User's recommendation: Don’t buy scag there flashy and expensive but fall short

Anonymous

Guest-4378108

Sarasota, Florida

I bought a patriot mower 2 years ago I have hade it in the shop 5 times for the same thing not real happy with the response i have gotten from the company

Feb 18, 2023

the mower i bought has been in the shop 4 or 5 times for the same problem with the spindales have been replaced the pto and the starter has been replaced

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Jaylan Kmx

Jaylan Kmx |

Spring City, Tennessee

Terrible product service and customer service

Aug 20, 2022

1.8

Purchased a Turf Tiger 2 in late July 22. Had the machine in my possession for 1 week at which time it broken down in the middle of mowing the first field it was cutting. Apparently the stator blew after only 4 hours of use. Great product quality. I called the dealership that I purchased it from and they assisted me with getting it out of the field and and advised me to take it to the local dealer. (This dealership was extremely helpful). I brought it to the local dealership for what I thought would be a quick fix. 2 1/2 weeks later, still don't have it back with no end in sight. I called the dealership after 1 week and was told it hasn't been looked at yet, called after 2 weeks and told the same. I called the Scag headquarters who passed me to the local distributor. Who checked into it and told me that it was looked at and parts were ordered. So, someone is either clueless or lying. So now, I have to pay someone else to come cut my fields after paying 16k for a piece of equipment to sit at a dealership. Never again will I purchase a Scag.

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Preferred solution: Just to warn other consumers

User's recommendation: Do not purchase a Scag product

Bradley W Var

Angry with my Almost 14k zero turn.

Jun 30, 2022

3.8

SCAG Power Equipment - Angry with my Almost 14k zero turn.

Well 3 years ago I started a side lawn business didnt have no mower, trailer nothing all while working full time 6 to 7 days a week. Well went with a bad boy and it wouldnt hold hills, but made do and had 400 hours on it when I got rid of it a month ago. So decided to go commercial and go scagg, well got little over 22 hours on it and the right wheel pumps out! Also why they didnt go with a at least 32hp on a 61 inch is beyond me. Im far from happy with this 14k paper weight. Drove 8 hrs round trip month ago to get it sooner now have to turn right around and drive 3 hrs round trip to take it to the closest dealer, that I purchased it through. But they didnt have my mower in stock and some sold my old one is reason I drove to Kansas City to pick it up sooner. Shouldve went with kubota or Ferris so lesson learned once again. Sad my last job we had a 48 inch scagg that will cut circles around this 61 inch and thats what sold me on the scagg after trying the bad boy! The deck belt slaps the tension spring in my deck and makes tons of noise also, for the money it cost and no hitch or lights, and the stripping kit is way over priced to buy extra. Also its ignorant how you all made a cup holder but have a big gap in the side of the cup holder! Dealer may keep this thing for good when I drop it off!

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Loss:

$1500

Pros:

Speed

Cons:

Repairs

Preferred solution: I would like to get what I paid for and now some under powered broke down pile of oooo and I’m loosing money as I can’t mow my lawns and here it is Fourth of July in a few days and customers wanted their lawns done.

User's recommendation: Nothings made like it use to be and go test drive several and try to demo some and if they don’t let you then walk away

Maciah Wao

Maciah Wao |

New York, New York

Get your own oil well and trailer - before you buy a SKAG My Skag goes through a quart an hour when it’s not going back and forth for service

Aug 13, 2022

1.7

Finally the dealer confessed. Yeah those are lousy motors on the SKAG. They burn a lot of oil Good to know. but too late

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Loss:

Pros:

Could be used on the front
Lines in ukraine cause it makes an opaque smoke
Cloud and fighting should have to cease

Cons:

Burns oil like that cuban refinery that

Preferred solution: Let the company propose a solution

Cienna Ztb

Cienna Ztb |

Winnsboro, South Carolina

Complaimt

Jul 30, 2022

I bought a scag patriot mower almost 5 years ago. I ONLY USE IT ON MY LAWN.It only has a little over 200 hrs on it and one of the hydraulic pumps has gone out.A 1500 fix at the dealer I bought this POS from Very disgusted with this mower.I have always used cheap tractor style mowers in the past and have gotten great service from them Figured I would buy a commercial Scag mower and it would last a long long time.Wish I had bought another tractor style cheap mower.Very upsetting.

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User's recommendation: Don't but a scag mower for home use.

Contact Information

Website:

www.scag.com

Mailing Address:

PO Box 152

Mayville, Wisconsin 53050

United States

Phone:

(920) 644-8100

Contact SCAG Power Equipment Customer Service

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SCAG Power Equipment

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Media from reviews

Top SCAG Power Equipment Reviews

"Chain on Southland Walk Behind Mower"

"Exhausted from always repairing Scag Cheetah"

Handle bars bent with only 50 hours this is my second mower that did this

Chain on Southland Walk Behind Mower

Multiple trips for repair

Customer service

Belts

Exhausted from always repairing Scag Cheetah

Don’t buy this mower

Product questions

Mower issues

Problem w scag patriot 52 zero turn

V-ride2

I bought a patriot mower 2 years ago I have hade it in the shop 5 times for the same thing not real happy with the response i have gotten from the company

Terrible product service and customer service

Angry with my Almost 14k zero turn.

Get your own oil well and trailer - before you buy a SKAG My Skag goes through a quart an hour when it’s not going back and forth for service

Complaimt

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